Not resolved
Customer service

I received my written notice of my lease expiration and pending rent increase when and if I renew my lease in October. My current base rent is $1,454.00 per month. In October, my base rent will increase to $1,744.00. This is a 20% increase, $290.00 per month.

I really love my apartment here, and have always paid my rent on time, I've had no issues with neighbors, and I love the view I have of the park.

After learning of the increase, I started to think back on my year at Alta Springs, and wanted to bring a few things to your attention.

1. My initial move in date was moved by management, 3 times, due to the apartment I reserved not ready for move in. Though this did cost me money, I patiently waited for this apartment, since my good friend lives in J-110, and I wanted this apartment, in this building.

2. In November of 2014, during the first real cold snap of the year, I went without heat for 5 days, due to the boiler not working in my building. Management brought me a space heater, but it did not keep my apartment above 40 degrees. It was freezing here. 3. After the "no heat" week, the boiler was semi-fixed, so the heat became unbearable for the next 4 weeks. They told me I could not touch my thermostat, due to the issue with the boiler, so it was above 80 degrees in my apartment for the next 4 weeks.

4. The elevator in my building gets "stuck" almost every other week, and on one Sunday morning, I was stuck in the elevator for 30 minutes, before the fire department came and had to take a crowbar to open the door.

5. In March of 2015, someone ran into the garage door in my building, and it was not repaired for 6 weeks. During this time, all of the people that did not pay for parking in the garage, were parking in the garage because they could. Some nights, I was unable to access MY garage space, because of this.

6. Someone broke into the storage units in my building, and all of my luggage that I stored in there was taken.

7. The pond fountain has not worked by my building since October, 2014, which has made this pond an excellent breeding ground for trash and mosquitoes.

8. The pool did not open until the middle of July, which is roughly half of the Colorado summer.

9. Just yesterday, 2 police vehicles were out in front, escorting a tenant moving his furniture out of building K.

10. There is a HUGE RV parked in front of building J, and it has been there for days.

11. In the green area across from the parking lot where I walk my dog, someone has pitched a tent.

So, my reason for sending you this letter, is to ask whether or not someone who rents a "luxury apartment" as the Alta Springs brochure states, should pay $1,744 for what I have had to endure while living here. It's not just about the inside of the apartment, it is also about the surroundings.

I strongly believe that I should be given some type of rent relief for a new lease. I would hope that you consider this, because I would rather not have to move out in October.

Reviewer is in unhappy mood. Kerrikans is quite happy with apartment and stated that there is a room for improvement of maintenance. Please immediately contact the author of this review to discuss not as described of greystar properties alta springs apartments. Greystar needs to issue a partial refund according to poster's claims.

Other people also mentioned greystar properties alta springs apartments in their reviews. You may find this information helpful for further shopping at Greystar.

Had an Experience with Greystar?

Write a review


Terms of Service
Post Comment

You May Also Like

Greystar - Worst living conditions Greystar "Never have I had an experience that required me to go so far as to contact a corporate office, I am not one who cares to complain and typically find..." Read more Greystar - I'd rather be shot in the face than to live in that apartment again! Greystar "THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE CONDITIONS...OBVIOUSLY i DID NOT ACCEPT! "We stated our intentions..." Read more Greystar - Chapel Hill Apartments Review from Houston, Texas Greystar "Chapel Hill Apartments in Lewisville, Tx. They are paying to remodel their nice office instead of fixing all of the broken amenities like our gates, fitness center, jacuzzis, pools,..." Read more Greystar Properties Apartment Rental Review from Davie, Florida Greystar "1,600 rent to live in the ghetto. Don't let them fool you. They show you the 'Model' apt. On the nice side of the property. They will tell you..." Read more Honey Maid - Awful, disgusting, Rip Off Honey Maid "I responded to the pissed customers review. I too agree your product now is absolutely TERRIBLE. Just bought a box and found complete false advertisement on the front of the..." Read more Paypal - Mislead by an employee during dispute process Paypal "On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Mr Appliance - The WORST service experience ever! Mr Appliance "After Irma we had a power outage for 36 hours. Then our KitchenAid fridge showed " Sabbath on" and we could not get out of it. I called "Mr Appliance"....TROY..." Read more