Greystar - SomerSet Apartments Plano TX - Do not trust the floorplan
Hi, Please be very careful before submitting the application form. Do not trust the floor plan presented in their website.
I did submit the application by trusting their floorplan on the website. because I knew some of my friends already living in that apartment complex. but when I called through phone they simply said the floorplan is not correct but I owe $60 as I have submitted my application already. I couldn't understand and I am not seeing this as the case in any other apartment community.
So my kind advice is review the floor plan, go and see the apartment before filling up application through online. Think twice.
Reason of review: Not as described/ advertised.
Monetary Loss: $60.
Preferred solution: Full refund.
Greystar Cons: Unprofessional behavior, Management.
Location: Plano, Texas
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Comments
Please avoid publishing any personal information and promotional content
even after so many days of complaining no one from the company responded yet. Also the customer service is so rude and the way she is talking is absolutely weird and no one from the apartment management is taking responsibility of the mistake that they have done and they just want to get the money from customers.