Greystar
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Greystar Overview
Greystar has 1.6 star rating based on 461 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Property location, Community size.
Cons: Management, Poor customer service, Lack of concern.Recent recommendations regarding this business are as follows: "Run away from this business! It’s the worst!", "None do not live here", "Avoid all Greystar Properties", "Do not lease any apartment from Greystar", "stay away !".
Greystar has 1.6 star rating based on 461 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location, Property location, Community size.
Cons: Management, Poor customer service, Lack of concern.Recent recommendations regarding this business are as follows: "Run away from this business! It’s the worst!", "None do not live here", "Avoid all Greystar Properties", "Do not lease any apartment from Greystar", "stay away !".
Most users want Greystar to offer a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Greystar Reviews
"Management sucks"
I am contacting you because I believe that the PM decision to not renewal was unfair. 1.complaint was trash in the halls/ garage. I have been having issues...
"Worst Rental Experience Ever"
Dishonest. Will overcharge for move in fees. Impounded car while we were out of town that we rent a space for and have a permit for. Rude employees. Hidden...
Chicago, Illinois
Worst Rental Experience Ever
User's recommendation: Run away from this business! It’s the worst!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salt Lake City, Utah
Unfit management
- Diversified resident
- Locations
- Poor and slow customer service
- Poor management
- Exhaust fumes
Preferred solution: Apology
User's recommendation: RUN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
*Uregent* Balance Owed
Preferred solution: An answer back.
User's recommendation: Don’t rent from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not returning deposit as stated in contract/lease
- Horrible customer service
Preferred solution: Return or promised amount of deposit
User's recommendation: Stay far away!!!
Get in touch with Christopher Elliott at Chris@***.org. He is a consumer advocate and can help you.
Replying to
American Fork, Utah
Couldn’t connect
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Bounced check
Company fixed the issue and I have been provided with apology. They reissued another check but did not include the NSF fee/charges - hopefully won't be doing any other work with them
Preferred solution: reimbursed for bounced check funds of $1000 and $15 nsf fee
Seattle, Washington
Conserve Utility billing
User's recommendation: Do not move into properties under this company
Albuquerque, New Mexico
Deposit
Horrible
- All
Preferred solution: Apology
User's recommendation: None do not live here
Layton, Utah
Co-signers
Preferred solution: Apology
Charlotte, North Carolina
Harassment by Greystar employees/ CEO
User's recommendation: Avoid all Greystar Properties
Richmond, Virginia
End of Lease Charges
User's recommendation: Do not lease any apartment from Greystar
I'm going through that now. My daughter stayed at 1016 Strock St.
Filthy move in condition. Charging us $248 in cleaning fees and the same amount to her 2 roommates. We requested a detailed bill of the charges and they sent her right to collections with Genesis/Columbia Debt Recovery.
We just sent a dispute to the collection agency and will be sending a second demand letter to Greystar. Next, we will be taking them to court.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Need a copy of my previous rental payments, no one is answering my calls
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Not going to answer the same questions without a reply from you!!!
Preferred solution: The pool heater turned on!!!
When are u gonna turn on pool heaters
Preferred solution: Pool heater on NOW !!!
Skokie, Illinois
Do they pay their vendors ?
User's recommendation: stay away !!!
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What reasons was animal control called five times? Also, how is a service dog muzzled at all times? Aren’t they trained to perform certain tasks related to your disability?
I'm not sure how disabled and slow service is part of what I was referring to. However what I am referring to is that their most definitely is a management problem and on top of that management problem you have regional managers and Senior partners that are part of the problem too because why? They don't have a solution.
Get in touch with Christopher Elliott at Elliott.org. He is a consumer advocate and can help you.