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Avana has been nothing but a nightmare since we moved in, all complaints have been disregarded and ignored. They refuse to help me. We were looking for a place to live in Georgia and since we lived so far away we had to do everything online, we had to call over and...
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1.0
#1305131
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I lived at a greystar managed building for 1.5 years - fairly well managed, clean and maintanence was always quick to fix. However, on June 3rd I was charged $1,000+ over the prorated amount of me only living there for 17 days as my account was on auto payment allowing...
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1.3
#1301419
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Greystar - No AC

No AC in AZ !!!! WTF !!!!
#1298103
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*** apartment management. Never fixed anything on our move in sheet, closed out repair submissions without repairing items. Filed pending eviction after manager was aware that we switched banks and direct deposits were screwed up, falsified notifications paperwork to...
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#1297615
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Greystar - Never answers phone

How many times do I have to call to get an answer. *** this place.
1.0
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#1297211
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Greystar - Doesn’t follow laws

They held my deposit for over 21 days after moving out. The law here is return deposit within 21days with a letter for reasoning of anything withheld. They then returned a partial deposit with no lettet of reasoning. I requested the letter. They still never sent it. I presented them with the law and have now been returned my whole deposit about four months later.
1.0
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#1297164
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Greystar - Horrible management

Terrible experience. They lost my $400 deposit and I have emailed regional manager 7 times. I have also emailed 6 people at the corporate office with ZERO response from anyone.
1.0
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I liked
  • Size of living area
I didn't like
  • Condition of the unit
  • Management
  • Unhelpful
#1296359
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A package was delivered to Redwood Park Apts on June28 2018. Instead of spending two days on the phone in search of it. And not finding a yellow slip in my mailbox telling me I need to go to the office, I have to go through 4 other people on the phone. And to my...
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#1296076
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I would never recommend this place to anyone. Month 1 out of 15 into living here and there's already so many problems. -Carpet was yellow and had a horrible smell, took weeks to be able to get an answer from the manager but when I finally got approved for a new carpet...
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1.9
I didn't like
  • Front office staff is really rude
  • Condition of the property
#1295023
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I need a call back first thing in the morning. I live at the VIllas at loganville and I am handicapped. I have lived here for over 4 years and use my pet stroller to carry my belonging from my apartment to my car and leave the stroller behind the tree until i return so...
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1.6
I liked
  • Maintanance men
I didn't like
  • Incompetence of staff
  • New office property person
  • Lies from property manager
#1294200
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