Los Angeles, California
0 comments
Not resolved

I had the pleasure (sarcasm strongly implied) of having Greystar take over management for my apartment complex, The Preston on the Miracle Mile in Los Angeles, after I had already been living in the complex under my current lease for about 6 months. There are renovations that have been months and months behind schedule that were residual from the last management company and their contractor, but now that Greystar has taken over, they have decided to plow through with the renovations, one of which is to completely tear out and refloor both our pool and jacuzzi in JUNE. So their brilliant decision making has left already very angry tenants without an entire pool area including grills, fire pits, and all of the lounging area for a bare minumum of HALF A MONTH in one of the peak summer months for using those facilities. We were given very little notice, finding out by email on FRIDAY May 29th at around 6pm that it would start MONDAY JUNE 1st. This was cleverly done so that we would only have weekend days before it began which made it nearly impossible to voice our outrage with the decision!!! They also renovated our gym and have left us without dumbbells which were in the old version, promising us for months they are coming (they have not). With the absolute lack of power they have given any of the people who actually are on property, we are left helpless to the management/ownership somewhere far far away. We get to continue to pay our high rent with little to bad communication, while they "improve" for future tenants down the road.

Greystar, it has not been a pleasure knowing you, and I will be more than happy when my lease is up in October to leave this property, and continue spreading the word to everyone I know about your company. This has absolutely been expressed multiple times to the management in the front office, but they are powerless to help, because your upper management/ownership is making the bad decisions with ZERO interest in the people currently paying and residing at the Preston.

I'm attaching current (JUNE 9th, 2015 to be exact) photos of the pool and jacuzzi which are drained with the floors all ground up and spray paint markings everywhere. All of this area is CLOSED!!!!

I'm not surprised your reviews seem bad overall. Good riddance to you when my lease is up.

Review about: Apartment Rental.

Review #647904 is a subjective opinion of a user.

2.5
Website
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Greystar?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Greystar Apartment Rental Review from Frisco, Texas Greystar "There have been 5 shootings, robberies or gunfire incidences since October at their Avana Stonebriar property in the Dallas suburb of The Colony. The people in the office have, at..." Read more Greystar Properties Apartment Review from Charlotte, North Carolina Greystar "We've lived in the LEXINGTON sc greystar apartments for a year and a half. Within that time no one has cared the conditions we are Having to live in...." Read more Greystar - Incompetent maintenance, rude management staff, overall terrible experience Greystar "I moved into a community shortly after Greystar acquired it, just a few weeks, actually. Since I have moved in, the quality of service and livability of this apartment complex..." Read more Greystar Properties Apartment Rental Review from Atlanta, Georgia Greystar "still violent gunplay of which I am being targeted. Bedroom window now has 5 bullet holes in it...Has not been fixed. Kitchen has 1 bullethole, not fixed. ..." Read more Netspend - Gave away my money Netspend "I reported my card lost on June 19th and ordered a new card as reflected in the first image. Then, June 24th the next image shows I had NO active..." Read more Fidelity National Home Warranty - Emergencies don't exist with Fidelity.. They admitted to shortage of Technicians in Sacramento Fidelity National Home Warranty "VERY DISHONEST COMPANY. I had an emergency at my property because the first technician knew the drainage pipe was clogged on HVAC unit on a initial service call that he..." Read more Tpd - Don't buy blinds from Rostom,Lebnon Tpd "I bought Rostom blinds recently. And I found the fabric was damage.I ask them to change but there is no people to help me to change.I bought 200pcs roller blinds..." Read more Party City - Awful customer service and cheap products Party City "Be careful when shopping at #PartyCity. They do not accept returns without a receipt or even offer store credit for unopened products. In addition, I purchased an overpriced jumbo ice..." Read more