Product: Greystar Customer Care Clear all filters (0 of 35 reviews match)
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Greystar - Not a very good experience

I've had several steps to put on my door about stuff I have not done and I'm getting this disrespected by these people so you need to talk to your employees to get them straight about who's paying
1.0
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Staff
Product
Greystar Customer Care
#1373678
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As an employee of Greystar, your employees are responsible to cover all details of the lease and unfortunately that was not cover with us when we moved in 5 years ago. As a tenant who pays more then a significant amount of rent I was treated with the upmost...
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Anonymous
Court

Reaching out to the property manger directly is the fastest way to try to get everything resolved! With Greystar being a massive company, most complaints will eventually end u...

1.0
Product
Greystar Customer Care
I didn't like
  • Mangerment
  • Customer service
#1341130
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Greystar - Very incompetent company

Greystar only cares about money this company doesn't care about the residents i have had so many issues with my ac i have dealt with a very rude aggressive maintenance nothing has been done about it i have reached out to corporate no response this is so unfair please don't make the same mistake i made
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Greystar Customer Care
#1340615
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Yikes..who makes these life altering decisions at Grey Star Houston? Who is the "genius(s) that hold a corp. meeting and says, "I have a great plan..if we hit them up suddenly with a move out date not much they can do about it! AND to be even sneakier, let us add to...
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Anonymous
Mariah93

Grey Star shame shame shame on you! People pay good money on rent and you treat them like that..that says a lot about your company....you business execs down in Houston need t...

Anonymous
Lola123

I lived in a Greystar community once...it sucked. All one has to do is get online and see all the bad reviews they have all over the US...and making people move out around the...

2.0
Product
Greystar Customer Care
#1280809
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With this in mind imagine my surprise when I received a letter from Greystar that contained a bill instead of my deposit check. After speaking with a representative for 20 mins I was told repeatedly that even if they were going to replace the flooring after I moved...
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1.5
Product
Greystar Customer Care
#1258337
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Greystar Broke my Lease and Invaded my Home
Greystar Broke my Lease and Invaded my Home
Greystar Broke my Lease and Invaded my Home
I think Greystar is violating Washington State Law RCW 59.18.060: http://www.thetruthaboutgreystar.com/how-greystar-may-be-violating-washington-state-law.html Greystar and Central Park East invaded my unit on 1/17/18 without proper notices, in direct violation of their...
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1.3
Product
Greystar Customer Care
I liked
  • Location
I didn't like
  • Broke the lease
  • Lost my money
  • Walked in on me without consent
#1184519
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Hello, I was and I should say was interested in possibly picking my future home at Lakeshore Apartments.I had previously passed by the community on a saturday afternoon. The young lady that attended me was fantastic. She answered all my questions without me even...
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Product
Greystar Customer Care
#1138009
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Yes I have contacted plenty of times with no results. Its like talking to the wall. They give you misinformation about when you will receive your refund and when they do...they send it to the wrong address. It seems they want me to be pissed on purpose. They put up all...
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2.3
Product
Greystar Customer Care
I didn't like
  • Crap load of things
#1124011
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Greystar Managent

Very unprofessional and abusive company. They ask for services from their vendors and when it comes to pay, God help you. Greystar employees; if you are lucky enough to get someone to answer the phone, will come up with a million excuses for which your payment has been delayed. They take “at least” two months to pay
Product
Greystar Customer Care
#1119424
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My husband has lived here for about 6 years the staff is great I come over all the time he is not 100% well the manager always looks to make sure he is ok her name is Meme I don't live here but she is always nice to me.She keeps the grounds and arptments great the...
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5.0
Product
Greystar Customer Care
#1115291
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