Greystar Phone Numbers and Emails

Toll-Free Number:

  • (888) 493-6938
    Vendors

Customer Service:

  • (505) 908-9311
    ALBUQUERQUE, New Mexico
  • (404) 334-3125
    ATLANTA, Georgia
  • (512) 474-2664
    Austin
  • (512) 270-3139
    AUSTIN, Central West
  • (208) 363-6700
    BOISE, Idaho
  • (617) 274-8810
    BOSTON, Massachusetts
  • (931) 536-4001
    Brentwood, TN
  • (704) 675-7809
    Charlotte, NC
  • (312) 205-6500
    Chicago
  • (312) 548-9265
    Chicago, IL
  • (303) 647-5610
    DENVER, Colorado
  • (843) 579-9400
    Difficulty Reaching A Property
  • (954) 627-1673
    FORT LAUDERDALE, Florida
  • (713) 479-8900
    Houston
  • (713) 535-9512
    Houston, TX
  • (949) 220-0894
    IRVINE, California
  • (469) 425-2196
    Irving, TX
  • (904) 800-5030
    JACKSONVILLE, Florida
  • (702) 466-1380
    LAS VEGAS, Nevada
  • (208) 789-2568
    Meridian, ID
  • (763) 220-6305
    MINNEAPOLIS, Central North
  • (646) 374-2153
    New York, NY
  • (949) 705-0011
    Newport Beach
  • (407) 901-2995
    ORLANDO, Florida
  • (215) 309-9388
    PHILADELPHIA, PA
  • (602) 910-2752
    Phoenix, AZ
  • (971) 703-5015
    Portland, OR
  • (919) 670-5310
    RALEIGH, North Carolina
  • (530) 601-4066
    Roseville, CA
  • (385) 200-9898
    Salt Lake City, UT
  • (210) 625-5852
    San Antonio, TX
  • (858) 914-2123
    SAN DIEGO, California
  • (415) 524-0992
    SAN FRANCISCO, California
  • (206) 981-5241
    SEATTLE, Washington
  • (360) 328-7891
    SPOKANE, Washington
  • (813) 321-4819
    Tampa, Fl
  • (703) 594-8022
    WASHINGTON DC
  • (972) 444-2154
  • (312) 204-6810
  • (770) 512-4022
  • (713) 479-8901
  • (206) 838-2323
  • (509) 321-3382
  • (503) 546-5716
  • (805) 807-8759
  • (719) 243-1002
  • (512) 473-4213
  • (713) 479-8872
  • (972) 556-3721
  • (972) 444-2194
  • (312) 252-1745
  • (214) 965-6447
  • (949) 705-0010
  • (415) 489-3885
  • (949) 705-0012
  • +3 493 394 3500
    Barcelona
  • +86 215 298 0900
    China
  • +3 318 846 9110
    France
  • +49 692 108 4633
    Germany
  • +8 136 632 8830
    Japan
  • +44 203 595 3333
    LONDON
  • +3 491 159 0094
    Madrid
  • +52 556 820 3333
    MEXICO CITY
  • +52 558 852 7957
    México
  • +3 170 701 3035
    Netherlands
  • +656 679 6209
    Singapore

Greystar Emails:

Accessibility
General Info
Legal
DMCA Inquiries, Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Greystar Contact Information

Greystar Website:

Greystar Help Center:

Corporate Office Address:

Greystar Worldwide, LLC
600 E. Las Colinas Blvd. Suite 2100
Irving, Texas 75039
United States

Other Info (opening hours):

Additional Contact Numbers:

Internship Program: 1.843.7142 ext. 735


Locations:

BARCELONA

Vía Augusta 21-23, 2º.

Barcelona, 8006 Spain

MADRID

3rd Floor, 163 Paseo de la Castellana

Madrid, 28046 Spain

MEXICO CITY

Río Lerma 232 Piso 23

Ciudad de México, C.P.

Col. Cuauhtémoc, 06500 Mexico

SANTIAGO

Av. Apoquindo 5950

Las Condes, Santiago Chile

LONDON

15 Finsbury Circus House

London, EC2M 7EB

FRANKFURT

Greystar Germany GmbH,

Grosse Gallusstrasse 16-18

Frankfurt, 60311 Deutschland

DUBLIN

2 Dublin Landings

North Wall Quay, North Dock

Dublin, D01 V4A3 Ireland

Netherlands

THE HAGUE

New Babylon Gardens (11th Floor),

Anna van Buerenplein 48,

2595 DA, The Hague

The Netherlands

SINGAPORE

138 Market Street

Level 24-01, CapitaGreen

Singapore, 048946 Singapore

PARIS

54 Avenue Hoche

Paris, 75008 France

Edit Business Info

Greystar Rating Based on 443 Reviews

Rating details

1.6
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Greystar Customer Service Calls

531 TOTAL
CALLS
01:43 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Greystar Customer Service?

Employment Question:

  • “Pay off debt”
  • “W2”
  • “Paycheck”

Request for Information Question:

  • “A question about where greystar places are in Nd”
  • “Hi, like to know who’s the Pm on 7500 Sunset Blvd in Los Angeles CA , we are a cabinets manufacturing and like to bid the project regarding cabinets”
  • “Can't find out my Graystar email I am an employee”

Payments and Charges Question:

  • “Haven’t received my security deposit yet”
  • “Deposit”
  • “Payment”

Staff Question:

  • “Having problems with staff”
  • “Awful repair service”
  • “Disrespectful managers”

Refund Question:

  • “Refund $1,698”
  • “Refund of deposit”
  • “I want my refund $750 move out Deposit”

Account Question:

  • “Balance Error on credit”
  • “Accounting Error”
  • “Accounting”

Product/ Service Question:

  • “Haven’t received a number of hours I worked in one day.”
  • “Cobra Insurance plan”
  • “The Greystar team at the property I reside never answer the phone. Maintenance never fixes anything states online on a work order that it is fixed and never has gone.”

Website/ Application Question:

  • “Application and interview”
  • “Completing app and admin fees, getting approved then being told that my application will be cancelled 9 days before move in.”

Return/ Replace Question:

  • “I'm an ex employee I need a copy of my tax return”
  • “I lease a apartment at Palmetto Exchange..the hallways and my apartment and the swimming pool is full of small centipedes”
  • “Promised repairs/replacements not honored”

Activation/ Cancellation Question:

  • “Hi, my name is Jason Puckett I am a old employee at grey star I was terminated at the ellyn crossing site , and I cannot receive my unemployment benefits because the confusion, they reported to unemployment I quit but I was terminated at stead.”
  • “Renewal issue”

Shipping and Delivery Question:

  • “I am 64 years old and .y rent goes up every month. All ithet units have mirovives. And I have not got neuther. Cinserration or respe t from your employerees. I azked to move to a 2 bedroom apaetment and was td bg your employer Madia I didn not neex a”

Cards Question:

  • “My ADP card was breeched and I need my check overnight to my house address.”

Other Question:

  • “Not getting paid”
  • Management complaints
  • “Advance Notice of End of Lease termination”

About

Greystar Terms of Service
This website is for informational purposes only and does not constitute an offer, solicitation or recommendation to sell or an offer to purchase any securities, investment products or investment advisory services. The Terms of Use do not alter the terms and conditions of any agreement The Customer may have with Greystar or its affiliates. Except as expressly set forth otherwise in a signed agreement between The User of company services and Greystar, the Terms of Use are the entire agreement between The Customer and Greystar and supersede all prior or contemporaneous negotiations, discussions or agreements between The Client and Greystar about this Website. The Materials contain trademarks, service marks and trade names which are owned by Greystar and its affiliates. Any copy of the Materials or portion thereof must include all copyright notices appearing on the original.
To read more: https://www.greystar.com/terms-of-use
Greystar Privacy Policy
To read more: https://www.greystar.com/privacy/us-policy
Top Greystar Services

Apartment Rental, Customer Care, Property Manager

Top Greystar Products

Website, Dog Park Facility, Parking Lot Facility

Greystar Pros and Cons

Pros: Location, Property location, Community size, Area where it is, Location of property

Cons: Management, Customer service, Lack of concern, Condition of the property, No straight answers

Related Companies

Reserve at Kingwood, The Station at MacArthur Luxury Residences, Chapter Living, Ravenswood Terrace Apartments, Reserve At Windmill Lakes

Summary

Greystar specializes in multifamily real estate solutions. The company was founded by Bob Faith in 1993. Its headquarters is based in Charleston, South Carolina, United States. Greystar serves property owners, individuals, businesses, and investors. Property management, investment management, development, and construction services are available in the United States, Europe, and Latin America. There is an online tool to search an apartment to live on the company website. Customers can use US and international listings. The company provides first consultation free of charge. Greystar participates in Green Living programs to reduce waste, use recycled products, support carpooling, and use alternative transportation. The company accepts credit cards.

Greystar reviews and complaints

Greystar is ranked 279 out of 1813 in Real Estate category

Area Served

USA, UK

Payment Methods

VISA

Edit Description

Compare Greystar To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Milestone Management
80 reviews
1.5
BH Management
110 reviews
1.6
Morgan Properties
695 reviews
1.6
Write a review
Do you have something to say about Greystar? What happened? What can we help you with?
Submit review Don't show this popup