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Summary of Greystar Customer Service Calls

64 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
01:38 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Greystar to Ask about:

Employment:

  • “To change address for w2”
  • “Employment questions”
  • “Trying to complete task's for employment at college glen apts Lacey wa.”

Account:

  • “Account locked”
  • “To pay remaining balance”

Payments and Charges:

  • “Pay bill”
  • “Payment”

Refund:

  • “Refund of deposit”

Other:

  • “Activity fee”
  • “I need hr number I am work with this company an del”
  • “My ceiling is gaving in”

About Greystar

Top 5 Likes about Greystar

Property location, Community size, Location, Area where it is, Apartment

Top 5 Dislikes about Greystar

Poor customer service, Their management, Lack of concern, Insensitivity, Hidden fees

Top 5 Related Companies

Chapter Living, Ravenswood Terrace Apartments, Prodigy Living

Summary

Greystar specializes in multifamily real estate solutions. The company was founded by Bob Faith in 1993. Its headquarters is based in Charleston, South Carolina, United States. Greystar serves property owners, individuals, businesses, and investors. Property management, investment management, development, and construction services are available in the United States, Europe, and Latin America. There is an online tool to search an apartment to live on the company website. Customers can use US and international listings. The company provides first consultation free of charge. Greystar participates in Green Living programs to reduce waste, use recycled products, support carpooling, and use alternative transportation. The company accepts credit cards.

Greystar reviews and complaints

Greystar is ranked 169 out of 1473 in Real Estate category

Area Served

USA

Payment Methods

VISA

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Number of Calls

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Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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