Greystar

I am currently unemployed and legally classified as homeless. The lack of response from Greystar is causing unnecessary stress and detracting from the time I could be using to secure employment.

I have been incorrectly charged for my move-out balance with Greystar.

I was initially informed that I would receive a refund of $66.45, which was accompanied by a PDF showing my balance and ledger. However, my account now incorrectly states that I owe $723.39. A former manager at the complex, Sam Blake, who no longer works there, left an incorrect charge of $834.74 on my account for carpet damage, without providing any invoice.

Despite multiple calls and emails to the accounts receivable department, a specific employee in that department, and Pay Ready, I have not received a single response or helpful update from Greystar Corporate, Pay Ready, or Accounts Receivable.

The only Greystar employees who have been helpful in this matter are Courtney Westervelt and Rachael Dinka.

Greystar has violated my lease agreement by attempting to charge me for the repair costs for the entire unit without considering the year I lived there. The only damage was in the guest bedroom, while the master bedroom was in pristine condition.

The only itemized documentation I received from Greystar stated the carpet damage was $177.80. The origin of the $834.74 charge remains unclear.

I want to reiterate that I am only responsible for the replacement of the guest room carpet, as specified in our lease agreement. The carpet in the master bedroom is in almost new condition, and according to our lease, I am not liable for its replacement (if it was replaced...

there's no proof to justify the $834.74 charges).

Despite all of this, my account still reflects the incorrect balance. I expect this to be rectified immediately.

We just moved in and I found out my kids school bus would not show up in this current location, I have to travel to work at 8.00am to 5.00pm. They start school at 9.30am to 3.50pm at Lynnwood Elementary School.

My kid is also getting special help as well there, we cannot switch their school. Prior to moving I had asked if our school was in the same district they had said yes, now they are saying even with the same district, another school is near. We cannot provide bus, I am really stressed out, I brought this to front office one gentlemen was understanding and another was not helpful. I just got the keys yesterday.

I really am looking to work something out. Please help us

We just moved in less then 40 hours. I have rented for three years now, it was the first time i didn't get the feeling of a home.

I know we chose this apartment, we saw three different units hard to remember exactly which unit. I was expecting them to atleast clean the place before going in. But nothing is cleaned at al, Mirror has stains that look like Mold, Balcony covers are all sticky, and there is a weird smell like the previous owner was a smoker. Also on top of that, Toilet seat is size of someone 5 who would use it, Toilet is very small.

Also, found three bugs on the first day. This was not the type of welcome we were expecting. Previous places, Unit i stayed at have been cleaned and safe for us. I didn't get this feeling at all.

I was really looking forward to moving here after searching for home for a week. This was closer to my kids school as well, so we thought it would be perfect. I brought up the situation with Front office.

All they said is you chose the place. Even if i chose the place, it should be presented and be clean for us to live in.

Do NOT move here. TERRIBLE communication, they dont answer the phone you have to go into the office for EVERYTHING The club house is All smoke and mirrors, the clubhouse music is loud you can not concentrate and they will Not turn it down, the computer room DON'T BE FOOLED is just monitors no computers attached, the stair wells smell like dog urine, the management is VERY rude Ingrid, Alexas and Tamera.

the leasing agents can't even put in your rent payments, if you complain about repairs that do get done they will retaliate, everything goes to management which impossible to deal with if they don't like you the will stop accepting your rent even violate housing laws and kick you out. These staff in my opinion races.if you are not Latino don't move here you will suffer and pay for it is very sad to see how they treat human beings

A false allegation was made against me and my service dog. I've never had so many problems in my life. Past 90 days *** I've had to isolate in my apartment because of this false allegation.

Each day is continued trauma I don't know this individuals history? I'm not sure what he's capable of doing. Except he was able to fabricate a story that my dog bit him?

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Interesting especially since my dog is muzzled, at all times. I've had to quarantine my dog for 10 days specifically because of this individual .

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style="background-color: Animal control was called five times by this individual. Property manager assisted in fabricating this lie, and I live in fear.

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My granddaughter couldn't even attend school and had to be placed with family member until this is resolved.

Now I can't move because apparently I have an unfavorable rental history?

I have family and I'll get relocated. I'm fortunate.

But what about the next person?

Trust me if your given any type of eviction? You won't come out on top. Management won't rescind there allegation against you.

Now apparently I've committed a criminal act?

It's a nightmare and Greystar is a bigger nightmare.

My advice don't walk RUN!

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